Service and after-sales support
Use our expertise to your advantage
We support you from the initial consultation to the order and aftercare, so that you can concentrate on the essentials: Your customers.
We are a value-added distributor. This means that our commitment goes beyond sales. Our experienced technical team is on hand to help you with any questions or challenges. This is how we ensure that you can get our solutions up and running quickly and easily. In addition to technical support, we also provide you with the right sales arguments. Use our expert knowledge to turn interested parties into satisfied customers.
Competent, personalised advice.
We respond flexibly to your wishes and always give you customised recommendations. To do this, we rely on personal dialogue. Our experts are based in the region, which is why they are quick and easy to reach.
You can expect personalised and expert advice from our customer service team. As a customer, you benefit from our many years of experience in the broad spectrum of energy storage systems and our creative approaches to solutions.
We strengthen you in sales and implementation
We provide you with sales material, instructions and installation videos. Flyers and advertising material will help you with your consultation. Our instructions, videos and telephone support will assist your installation specialists before and during installation.
This allows you to convince your customers throughout the entire process: from the first consultation to the final commissioning.
Your success through product training
Take advantage of our comprehensive training courses to make your team fit. We offer practice-orientated training courses with various focal points both online and on-site. The training courses fully familiarise you with the products so that you can save time, optimise your deployment planning and keep your customers completely satisfied.
Participants in our webinars learn sales arguments that they can use when advising customers. They receive information about important functions and benefits of the products we offer.
Our technical face-to-face training courses prepare your specialists for commissioning in the best possible way. With in-depth product knowledge, you can plan and install your customers' energy systems as efficiently as possible. Contact us to arrange a personalised appointment.
Economic and qualitative solutions
We know that price is a decisive factor. Regular negotiations and close relationships with manufacturers allow us to offer you renowned brands at fair prices. Thanks to our large selection of product ranges from various suppliers, we always have the right solution for you with a competitive price-performance ratio.
For more than 15 years, we have been working intensively with energy storage systems and modern technology to the left and right of them. We always keep an eye on the latest developments in the industry and the newest technology trends.
In order to offer you high-quality options with our range, we select products very carefully before we include them in our range. We also make sure of the quality with our own test track, which the products have to go through regularly.
Save time with us
In our online shop, you can place orders around the clock particularly conveniently, quickly and easily. The optimised search and features such as the product comparison and daily availability help you to find the right items. As a registered customer, you will always see your individual prices.
The akkusys.shop provides you with all the information you need, such as product details and descriptions. You can download data sheets and generate personalised price lists. To quickly find products again later, simply create a memo list. If you have any questions, please contact us. Our customer service can view memorised items in the shop and help you immediately.
We have optimised our logistics processes and have a large stock in our 6,500 m² warehouse in northern Germany to ensure that the goods are delivered quickly and reliably. With agile processes and short response times, we are well positioned to provide you with the best solutions.